Frequently Asked Questions
Welcome to the Running Man Commerce FAQ page! We understand that you may have questions about our agency, our process, and how we can help you achieve ecommerce success. Below are some of the most common questions we receive. If you need further assistance, feel free to contact us.
What is Running Man Commerce?
Running Man Commerce is an ecommerce agency specializing in development on Shopify and BigCommerce, SEO/SEM, performance optimization, and ecommerce consulting. We focus on delivering targeted solutions that help merchants achieve measurable growth online.
What services do you offer?
- Shopify & BigCommerce Development: Custom store builds and enhancements tailored to your brand.
- SEO/SEM: Strategies to improve search visibility and drive targeted traffic.
- Performance Optimization: Enhancing site speed and functionality to boost conversions.
- Ecommerce Consulting: Expert advice and strategies to maximize your online success.
How does your process work?
- Initial Consultation: We begin by understanding your business needs and goals.
- Strategy & Planning: We craft a tailored plan that outlines project scope, milestones, and timelines.
- Implementation: Our team develops, optimizes, and implements the solutions needed for your ecommerce platform.
- Launch & Optimization: We support your launch and continue to optimize performance post-launch to ensure ongoing success.
What are typical project timelines?
Our projects typically take around 3 months to complete, ensuring thorough planning, development, and optimization for optimal results.
How do you charge for your services?
Our pricing is tailored to each project's unique requirements. We offer fixed-price models for clearly defined projects and retainer-based options for ongoing support and continuous improvement. During our initial consultation, we'll discuss your specific needs and recommend the most appropriate pricing model.
Do you provide ongoing support after project completion?
Yes! We're committed to building long-term partnerships. After project completion, we offer ongoing support, maintenance, and performance optimization to ensure your ecommerce platform continues to thrive.
Who will be my point of contact?
You'll be assigned a dedicated account manager who will serve as your primary point of contact throughout the project, ensuring clear communication and timely updates.
Which merchants do you work with?
We exclusively work with merchants based in Canada and the USA. If you're located outside these regions, please contact us to discuss any potential opportunities.
How can I get started?
Getting started is simple! Reach out to us via:
- Email: hello@runningmancommerce.com
- Contact Form: Use our contact page
We'll schedule an initial consultation to discuss your needs and explore how we can help you grow your ecommerce business.
What if I have more questions?
We're here to help! If you have any additional questions or need more information, please don't hesitate to contact us. Our team is always ready to assist you.